Privacy policy

Privacy Policy

Effective Date: 05/17/2025
Last Updated: 05/17/2025

At Tashoo, your privacy matters. Whether you’re a customer or a seller, we’re committed to protecting your personal information and ensuring a safe, secure experience on our platform.

📌 1. Who We Are

Tashoo is a global multivendor e-commerce marketplace where users can buy and sell products. We operate with a commitment to user data protection and transparency.

If you have any questions about this policy, contact us at:
📧 Email: support@tashoo.com
📞 Phone: +44 114 706 3104

🔐 2. Information We Collect

We may collect the following types of information:

✅ Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (secured via third-party gateways)

✅ Account Information

  • Username & password

  • Order history

  • Wishlist or saved items

✅ Device & Usage Data

  • IP address

  • Browser type

  • Device type

  • Cookies and session data

🎯 3. How We Use Your Information

We use your data to:

  • Process orders and payments

  • Provide customer support

  • Customize your shopping experience

  • Send transactional and promotional emails (you can opt out anytime)

  • Prevent fraud, spam, and abuse

  • Improve and analyze platform performance

🤝 4. Sharing Your Information

We do not sell your personal information.

We may share data with:

  • Payment gateways

  • Delivery partners

  • Analytics services (e.g., Google Analytics)

  • Legal authorities (if required by law)

🍪 5. Cookies & Tracking Technologies

We use cookies to:

  • Remember login sessions

  • Analyze website traffic

  • Personalize content

You can manage cookie preferences through your browser settings.

🔒 6. Data Security

We implement modern security measures (encryption, firewalls, etc.) to protect your information. However, no system is 100% secure — so we recommend using strong passwords and protecting your login credentials.

🌍 7. International Users

By using Tashoo, you agree to the transfer and processing of your data in the UK, Pakistan, and other applicable regions where our services operate.

📅 8. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct or delete your data

  • Object to or restrict processing

  • Request data portability

To make a request, contact us at support@tashoo.com.

🧾 9. Changes to This Policy

We may update this Privacy Policy from time to time. If we do, we’ll notify you by email or through the platform.

🧍 10. Contact Us

Have questions, concerns, or feedback?
Reach out anytime at:

📧 Email: support@tashoo.com
📞 Phone: +44 114 706 3104